Privacy Policy
Your privacy is fundamental to everything we do at Lifekey
Last Updated: December 27, 2024 | Effective Date: December 27, 2024
Our Commitment to Your Privacy
At Lifekey, we believe your digital life should remain private and secure. This Privacy Policy explains how we collect, use, protect, and share your information when you use our secure workspace platform. We're committed to transparency and giving you control over your data.
Information We Collect
Account Information
- Email address and name when you create an account
- Password (encrypted and never stored in plain text)
- Account preferences and settings
Workspace Data
- Notes, reminders, and work logs you create
- Wallet information (if you choose to store it)
- File attachments and documents you upload
- Workspace organization and structure
Technical Information
- IP address and device information
- Browser type and operating system
- Usage patterns and feature interactions
- Error logs and performance data
How We Use Your Information
Service Delivery
- Provide and maintain your secure workspaces
- Sync your data across devices
- Process your requests and provide customer support
- Send important service notifications
Security and Safety
- Protect against fraud and unauthorized access
- Monitor for security threats
- Backup and recover your data
- Comply with legal obligations
Product Improvement
- Analyze usage patterns to improve features
- Develop new functionality
- Fix bugs and enhance performance
- Conduct research and analytics
How We Protect Your Data
🔒 Zero-Knowledge Architecture
Your sensitive data is encrypted with keys only you control. We cannot access your encrypted content even if we wanted to. Your data remains private by design.
Encryption Standards
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- End-to-end encryption for sensitive content
- Regular security audits and updates
Infrastructure Security
- Data centers with physical security controls
- Regular backups across multiple locations
- 24/7 monitoring and threat detection
- Strict access controls and authentication
Cookie Policy
Essential Cookies
Required for basic website functionality, including authentication, security, and user preferences. These cannot be disabled as they're necessary for the service to work.
Analytics Cookies
Help us understand how you use our website so we can improve your experience. These collect anonymous information about page views, features used, and performance metrics.
Marketing Cookies
Used to deliver relevant content and track the effectiveness of our marketing campaigns. These help us show you personalized content and measure campaign performance.
Your Choice: You can control cookie preferences through our cookie settings banner or by adjusting your browser settings. You can withdraw consent at any time.
Information Sharing
✅ We Never Sell Your Data
We will never sell, rent, or trade your personal information to third parties. Your data is not our product.
Limited Sharing Scenarios
- Service Providers: Trusted partners who help us operate the service (hosting, analytics, support)
- Legal Requirements: When required by law or to protect our rights and users' safety
- Business Transfers: In the event of a merger or acquisition (with continued privacy protections)
- With Your Consent: When you explicitly authorize sharing
Your Privacy Rights
Access & Portability
Request a copy of your data or export it to another service
Correction
Update or correct inaccurate information in your account
Deletion
Request deletion of your account and associated data
Objection
Object to certain types of data processing
EU/UK Users: You have additional rights under GDPR including data portability, restriction of processing, and the right not to be subject to automated decision-making.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent privacy protections
- Additional technical and organizational safeguards
Data Retention
We retain your information for as long as necessary to provide the service:
- Account Data: Until you delete your account
- Workspace Content: Until you delete it or close your account
- Technical Logs: Typically 30-90 days for security and debugging
- Legal Requirements: Longer if required by law
Children's Privacy
Age Requirement: Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes by email or through our service. Continued use after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
EU Representative: For users in the European Union, our GDPR representative can be contacted at gdpr@lifekey.space for any data protection inquiries.
Ready to organize your digital life with complete privacy?